Reference

Terms Conditions That Cover Your Account

These Terms & Conditions set out how your maraton89 account works — what you agree to when you join, how we handle your wallet transactions via DANA, OVO, or GoPay, and what applies when you access the lobby from Indonesia where local law permits.

Account eligibility by regionDANA, OVO, GoPay wallet rulesSession and access termsFair-use policyDispute resolution path
maraton89 Terms Conditions That Cover Your Account
TERMS CONTACT PATHS

Reach Us About These Terms

If any clause in these Terms & Conditions is unclear, or if you need to raise a dispute about a wallet transaction or account decision, our support team handles those requests directly. Reach out through any of the channels below and quote your account ID for faster handling.

Live Chat Open the chat widget from your account dashboard. Quote your account ID and the specific clause or transaction in question — we respond during staffed hours.
Email Support Send your terms query or dispute detail to our support address. Include your registered DANA, OVO, or GoPay wallet number so we can match the transaction record.
Account Help Page Log into your account and open the Help section. You will find a pre-filled dispute form that routes your request to the right team without needing to explain everything from scratch.
HOW WE HANDLE THIS

How maraton89 Manages Your Account Data

Your account data, wallet records, and session history are handled with care. We collect only what is needed to run your account, verify transactions, and comply with our operating obligations. Here is what that looks like in practice across four areas.

Data We Hold

We store your registration details, wallet identifiers for DANA, OVO, and GoPay, and your transaction history. We do not sell that data to third parties outside our operational needs.

Cookie Use

We use session cookies to keep you logged in and preference cookies to remember your lobby settings. You can clear cookies through your browser, but some account features may not work without them.

Account Security

Account access requires your registered credentials and, for sensitive actions like withdrawals, an OTP sent to your verified contact. Do not share that OTP with anyone — we will never ask for it.

Requesting Changes

To update your registered wallet, correct personal details, or request account closure, contact support with your account ID. Most data corrections are processed within the handling period stated in your account settings.

Your Terms & Conditions Questions

The most common questions about how these terms apply to your account, your wallet payments, and your rights as an account holder are answered below.

Yes. Every wallet transaction — whether through DANA, OVO, or GoPay — falls under these terms. The payment method does not change the rules that apply to your account or any dispute you raise.

We can update the terms when our operating conditions require it. We will notify you via your registered contact before changes take effect. Using the lobby after that notice counts as acceptance of the updated terms.

If you do not accept updated terms, close your account before the effective date. Our support team handles that request. Continuing to log in after the deadline signals your acceptance of the current version.

Contact support through live chat or email, quote your account ID and the wallet reference from your DANA, OVO, or GoPay app. Disputes must be raised within the period specified in the dispute clause of these terms.

The same Terms & Conditions apply across all account holders. Access eligibility, however, depends on local law and the region you are accessing from — including players in Batam or any other part of Indonesia where local law permits.

Log in and use the Help section's data-request form, or contact support by email with your account ID. We will confirm receipt and process your request within the handling period set out in our data retention policy.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.